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Privacy Policy

Privacy Policy

Andersons Of Durham takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users and clients in accordance with worldwide practices for customer privacy and data protection. Andersons Of Durham will not release your personal data to any third parties without your consent or as required by law.

Information collected

We collect personal information from you through the use of enquiry and e-commerce forms and every time you e-mail us your details. We use your IP address to help diagnose problems with our server, and to administer our web site.

We collect information about you for two reasons: Firstly, to process your order and secondly to provide you with the best possible service.

We collect the first and last 4 digits of your card number, this is to help us process your order, and to help fight internet fraud, we DO NOT store your full credit card number.

The only information that we collect, is that which has been submitted through our online order form and the general enquiry form.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

Choice/opt-out

You may receive periodic email newsletters from us. These newsletters contain information on new features and facilities of note at the web site. Our site provides users the opportunity to opt-out of receiving communications from us directly.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the andersonsofdurham.co.uk site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

The Privacy Policy Statement does not apply to Third Party Sites.

Changes to these Terms

Andersons Of Durham reserves the right, at its discretion, to make changes to any part of the Site. Due to its policy of updating and improving the site, Andersons Of Durham may wish to change these Terms (including those relating to your use of the Content). When terms are changed, we will notify you by publishing details of those changes by including them at the end of these Terms (see "Changes to these Terms"). If you use the Site after we have published or notified you of the changes, you are agreeing now to be bound by those changes. If you do not agree to be bound by those changes, you should not use the Site any further after they are published at the end of these Terms or after you receive notice of them.

General

You may not assign, sub-license or otherwise transfer any of your rights under these terms. Failure by either party to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy. Headings in these Terms are for convenience only and will have no legal meaning or effect.

Cookies

A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We and our third party partners may set and use cookies to identify which pages are being used. This helps us analyze data about our web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Contacting Andersons Of Durham

If you have any questions about this privacy statement, or the practices of this site, please contact us.